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Stephen Covey

Business Performance Management

Concept Briefing:

Business Performance Management - BPM is a set of processes that help organizations optimize business performance. Business performance management focuses on business processes such as planning, forecasting and human resource management. It helps businesses discover efficient use of their business units, financial, human, and material resources. Business performance management often uses key performance indicators (KPIs) to assess the present state of business, to prescribe a course of action and to set targets for divisions and managers. Balanced scorecard (BSC) is also widely used as a business performance measurement method.

Business performance management also integrates the company's processes with CRM or ERP. Companies become able to gauge customer satisfaction, control customer trends and influence shareholder value.

Business performance management is seen as the next generation of business intelligence (BI).

BPM related articles:

The Ultimus BPM Blog

Show me the proof!
Process Automation ― Think Outside the Box
Ten Tips for Success in BPM Implementation
Getting Started With Your BPM Project
Ultimus 20th Anniversary: Celebrating 20 Years of BPM Leadership
Announcing Significant New Enterprise Functionality with Ultimus Adaptive BPM Suite 2014
Ultimus Launches Business Process Management Suite 7.3
Study Confirms Importance of Training for BPM Success
How to Capture Requirements of Process Solutions
Best Practices in Process Solution Infrastructure

21 Jan 2007 09:04:59

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